Achieving loyalty in the automotive industry isn't an easy thing, which is why you need the expertise of Novus Loyalty which can help you build engaging and dedicated solutions using sales-generating campaigns to reward customers in the right way.
We build automotive loyalty programs that help businesses boost important KPIs like Gross Profit Margin (GPM), which measures the profitability of each vehicle sold. An increase in GPM means higher revenue retained after covering production costs.
Our team helps to build loyalty solutions focused on creating customized experiences that help clients witness an increase in market share by capturing a larger portion of the automotive market, resulting in higher sales and revenue.
Ensuring long-term connections with customers is the key to success, which is why we focus on getting a continuous income stream for dealerships by generating revenue from servicing vehicles, including repairs, routine maintenance, and warranty work.
Encourage your customers to spend more and boost the Average Repair Order, which is the average revenue generated from each service visit. Novus helps you with upselling or cross-selling services to boost service and maintenance revenue.
Novus Loyalty helps in reducing Days Sales of Inventory (DSI), which indicates the average number of days it takes to sell a vehicle, thereby enabling automotive brands to boost revenue by minimizing holding costs.
Brands that invested in a national, captive automotive loyalty program have witnessed a huge upside in business growth. Novus helps companies to keep the focus on long-term customers with continuous & personal connection encouraging them to repurchase another vehicle.
Our loyalty experts can help you build a membership program that can give your customers compelling reasons to not only consider your brand for all their service needs but also future vehicle purchases, thereby leading to repeat captive business.
Brands cannot truly engage their customers unless they offer real and hyper-personalized experiences. Novus enable brands to build a smart, relevant multi-channel customer engagement strategy to help you optimize your customers' ongoing experience and build long-term retention
Our automotive loyalty programs are aimed to build customer retention towards companies in the
automotive sector such as car manufacturers, third-party dealerships, and car rental services.
Our team focuses on building a customized loyalty program with a unique design that suits the specific needs of your automotive brand. Aimed to bring more brand visibility, we go for custom design and decide on the initial rewards scheme and marketing plans.
We leverage a wide range of features in our rewards platform to build, deploy and manage your full-scale customer reward program to meet the individual KPIs of a brand like boosting personalization, increasing brand awareness, increasing social media presence, etc.
Our team helps brands choose any desired type of loyalty marketing campaigns or promotions by planning and automating every marketing activity with ease. Whether you need to design, schedule or run parallel campaigns, we have got everything covered.
We focus on understanding your customer's behavior and optimizing offerings by giving special attention to brand loyalty program insights based on different customer segments using various reporting and analytics tools
This step focuses on building a customized loyalty program with a design that suits the specific needs of the automotive brand
Our system is fully customizable to meet diverse needs & can be tailored to match any business needs
We ensure to keep brands connected to their customers through multiple channels for continuous and personalized engagement
We use holistic management tools to provide meaningful rewards and connect purchases from every channel
Make use of custom reports that will be sent to designated email addresses at desired times
Offer a wide range of currency & unit-based rewards for single or multi-locations
Make use of promotions by sending triggered or time-based offers to drive actions & engagement
Novus offers email & direct mail marketing along with ongoing consulting and training services
We help brands to use real-time, easy-to-view data on all liabilities & transactional information
We enable brands to easily pre-set & tailor rewards schemes based on their needs/demands
We give full freedom to businesses enabling them to add/delete users, change settings, void and reverse transactions & more
We ensure to take care of every specific business need and help our clients stand out from their competition by
building stronger bonds with their program members using our automotive loyalty programs.
We ensure that every brand delivers any type of reward of their choice such as bonuses, points, liters, cash backs, discounts, etc. using our processing core that can easily handle any request or movement
Using the Novus dashboard, one can set the desired rules, priorities, constraints, expiration for accruals, and redemption of rewards at any time.
Our expert team helps to tackle any unusual activity and keep the promo-hunters calm with the help of our robust fraud management settings
Novus can take care of all needs from getting your coalition program partners onboarded and granting access to capabilities to importing data for customers, branches & products.
Whether you want to compose your own or integrate external blacklists, we help set up database triggers, create limit type.s, set up types of fees, and more.
To keep in touch with program members, you can set up and manage omnichannel interaction using variables, templates, and sequencing tools.
Our team ensures to make a proper plan and helps you automate any marketing activity - design, schedule, and run campaigns and promotions the way you need.
Keep the focus to know your customers' shopping behavior, optimize offerings & plan future campaigns tailored using statistical, data interpretation & reporting tools.
Connect with our experts to see how Novus can add value to your business with a tailored automotive
loyalty program & help you grab immense benefits for higher customer loyalty.
Posted on September 6th, 2022 by Robert
Posted on April 13th, 2023 by Robert
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